AS CONSUMERS AND RETAILERS MWV SKATE SUPPLY AND DISCOUNTSKATETIGHTS.COM ARE CONCERNED WITH THE ISSUES OF ONLINE SECURITY. AS A FAIRLY YOUNG INTERNET BUSINESS WE ARE SURE THAT YOU MAY HAVE QUESTIONS ABOUT US AND HOW WE CONDUCT BUSINESS. TO ACCESS OUR ABOUT US PAGE PLEASE CLICK HERE.

THIS PAGE IS INTENDED TO GIVE CLEAR AND CONSISE INFORMATION ON HOW WE CONDUCT BUSINESS, HANDLE YOUR PRIVATE INFORMATION, WHAT INFORMATION WE MAINTAIN ON OUR CUSTOMERS AND GENERAL E-COMMERCE SAFETY INFORMATION THAT IS USEFUL FOR ANY WEB SITE THAT YOU PURCHASE FROM. WHILE IT IS FAIRLY LENGHTY THE INFORMATION PROVIDED IS IMPORTANT TO PROTECT YOUR INFORMATION AND IDENTITY ONLINE AND WE ENCOURAGE YOU TO TAKE THE TIME TO READ IT THROUGH.

WE WOULD LIKE YOU TO BECOME AN EDUCATED CONSUMER AND LEARN AS MUCH AS YOU CAN ABOUT US AND OUR COMPETITION WHEN MAKING YOUR PURCHASING DECISIONS. WHILE WE HAVE DONE LIMITED BUSINESS ON EBAY WE INVITE YOU TO CHECK OUT OUR 100% FEEDBACK SCORE. OUR SELLER NAME IS MWVSKATE.

YOUR PROTECTION AS THE CONSUMER

OUR BUSINESS PRACTICES

• WE ARE A RETAILER AND NOT A WHOLESALER. OUR INTENT IS TO PROVIDE SERVICE TO END USERS ONLY AND DO NOT HAVE THE TIME AND ENERGY TO ADDRESS THE DEMANDS OF OTHER RETAILERS.

• OUR GOAL WITH THIS WEB SITE IS TO PAY FOR THE WEB SITE AND MAKE A REASONABLE PROFIT FOR OUR EFFORTS. THIS SITE IS NOT INTENDED TO SUPPORT THE OPERATIONS OF A BRICK AND MORTAR STOREFRONT THAT IS UNDER PERFORMING. THIS ALLOWS US TO MAINTAIN LOW PRICES AND OFFER FREE SHIPPING.

• THE BUSINESS MODEL THAT WE USE WORKS CONTRARY TO MOST. WE START WITH THE PROFIT MARGIN WE FEEL IS ACCEPTABLE AND CALCULATE OUR PRICES FROM THERE. OUR GOAL IS NOT TO TAKE EVERY LAST PENNY OUT OF YOUR POCKET ON EVERY ITEM. OUR GOAL IS TO KEEP YOU COMING BACK FOR MANY YEARS TO COME.

• WE DO NOT DISCOUNT PRICES ONLY TO MAKE BACK THE DISCOUNTED AMOUNT ON THE SHIPPING CHARGES AS MANY DO. WHAT IS THE POINT IN THAT? WE BELIEVE THAT YOU ARE MORE INTELLIGENT THAN THAT.

• WE INCLUDE SHIPPING IN ALL OUR PRICES UNLESS OTHERWISE NOTED. MOST OF OUR PRODUCTS ARE LIGHT WEIGHT AND THE SHIPPING CHARGES THAT WE PAY ARE VERY REASONABLE VIA FIRST CLASS OR PRIORITY MAIL. IN MOST CASES THIS IS MUCH FASTER AND MUCH LESS EXPENSIVE THAN UPS.

• BY US PAYING THE SHIPPING CHARGES THE RESPONSIBILITY FALLS UPON US TO RESEARCH THE BEST METHODS FOR EACH ITEM OR CATEGORY OF ITEMS TO MINIMIZE THE EXPENSE AND ALLOW US TO DISCOUNT OUR PRICES.

• WE BUY ONLY FIRST QUALITY PRODUCTS FROM OUR SUPPLIERS. UNLESS OTHERWISE SPECIFIED ALL MERCHANDISE IS IN-STOCK AND READY TO SHIP. OCCASIONALY AN ITEM MAY BE IN TRANSIT TO US FROM OUR SUPPLIERS, OR PENDING ORDERS MAY EXCEED OUR STOCK ON HAND. IN THESE CASES WE SHIP TO YOU THE DAY THAT WE RECEIVE THE ITEM. IF WE ONLY HAVE A PORTION OF YOUR ORDER IN STOCK WE WILL SHIP IN-STOCK ITEMS PER OUR REGULAR POLICY AND MAKE AN ADDITIONAL SHIPMENT FOR THE BALANCE OF YOUR ORDER, AGAIN AT OUR EXPENSE.

• WE DO OFFER EXPEDITED SHIPPING WHEN THE NEED ARISES. IF YOU NEED YOUR ITEMS BY A CERTAIN DATE INCLUDE THAT INFORMATION IN THE COMMENTS SECTION OF THE ORDER FORM.

• FOR OUR MUTUAL PROTECTION WE ONLY SHIP TO THE ADDRESS PROVIDED TO US BY PAYPAL. IT WOULD IRRESPONSIBLE OF US TO DO OTHERWISE, FURTHER THE SELLER PROTECTION POLICY OF PAYPAL REQUIRES US TO DO SO. PLEASE BE SURE THAT YOUR PAYPAL ADDRESS IS ACCURATE BEFORE ORDERING.

• CONSUMERS SHOULD UNDERSTAND THAT MANY SCAMS INVOLVE SHIPPING TO ADDRESSES OTHER THAN THOSE ON THE ACCOUNT. MAKING THIS REQUEST WOULD CALL INTO QUESTION THE INTEGRITY OF THE TRANSACTION AND DELAYS IN FILLING YOUR ORDER.

• WE USE PAYPAL EXCLUSIVELY FOR ALL OUR ONLINE TRANSACTION PROCESSING. THE REASON IS THAT PAYPAL HAS THE EXPERTISE AND CONTROLS TO MAINTAIN THE SECURTIY OF YOUR INFORMATION.

OUR POLICY OF USING PAYPAL DOES COST US EXTRA MONEY EACH MONTH OVER OTHER MERCHANT SERVICE PROVIDERS, HOWEVER, OUR MUTUAL SAFETY IS OUR GREATER CONCERN AND WORTH THE EXPENSE

WHY USE PAYPAL AND NOT A LESS EXPENSIVE MERCHANT SERVICE?

THE REASONS TO USE PAYPAL ONLY ARE VARIED AND SIGNIFICANT. LISTED HERE ARE THE MOST IMPORTANT IN OUR VIEW.

• PAYPAL IS WITHOUT QUESTION THE MOST SAFE AND SECURE PAYMENT SYSTEM ON THE INTERNET.

• WITH PAYPAL YOUR PERSONAL CREDIT CARD INFORMATION IS TRANSMITTED ONLY ONCE OVER THE INTERNET, VIA PAYPAL’S SECURE SERVERS.

• WHEN MAKING A PURCHASE THROUGH ANOTHER MERCHANT SERVICE PROVIDER YOUR PERSONAL INFORMATION IS OUT IN THE OPEN ON MORE THAN ONE OCCASION ON VARIOUS SERVERS. THIS IS GUARANTEED. THE MORE TIMES YOUR INFORMATION IS TRANSMITTED OVER THE INTERNET THE MORE CHANCES THERE ARE FOR SOMEONE TO INTERCEPT IT, USUALLY WITH BAD INTENT.

• THE FIRST TIME YOUR INFORMATION IS TRANSMITTED IS WHEN YOU FIRST MAKE YOUR PURCHASE.

• THE SAME INFORMATION IS TRANSMITTED A SECOND TIME WHEN THE INFORMATION IS TRANSMITTED BETWEEN THE VENDOR AND THE MERCHANT SERVICE PROVIDER. MAYBE EVEN MULTIPLE TIMES.

·         WHILE YOU MAY BE ABLE TO TRUST THE SECURTIY OF THE MERCHANT SERVICE PROVIDER’S SERVERS, THE WEAK LINK IS THE SECURITY OF THE WEB SITE’S SERVERS. NOT ALL SERVERS ARE CREATED EQUAL.

      RECENTLY A VERY LARGE GROCERY CHAIN WITH VAST RESOURCES WAS UNABLE TO PREVENT HACKERS FROM ACCESSING THEIR SYSTEM AND STEALING CREDIT CARD INFORMATION ON THOUSANDS OF CONSUMERS. IF AN ORGANIZATION WITH LIMITLESS RESOURCES COULD NOT PREVENT SUCH AN EVENT HOW COULD A RELATIVELY SMALL WEB SITE PREVENT THIS? THE ANSWER IS THAT THEY CAN’T AND MAY NOT EVEN BE AWARE IF SOMEONE DID HACK INTO THEIR SYSTEM.

·         ANOTHER AREA OF CONCERN IS WHO VIEWS YOUR PERSONAL CREDIT CARD INFORMATION SUBMITTED TO OTHER WEB SITES, THE SITE OWNER, A SHIPPING CLERK, AN ACCOUNTING CLERK OR ALL OF THE ABOVE? WHAT IS THE INTEGRITY OF THESE INDIVIDUALS?

• WITH PAYPAL THE PROCESS IS ELECTRONIC. IN MANY CASES NO PERSON EVER NEEDS TO ACCESS YOUR INFORMATION. WHEN SOMEONE DOES THESE SYSTEMS ARE ABLE TO TRACK WHO CAN AND DOES ACCESS YOUR PERSONAL CREDIT CARD INFORMATION.

THIS IS WHY WE USE PAYPAL, BECAUSE WE BELIEVE IT IS THE MOST SAFE AND SECURE SYSTEM FOR BOTH BUYERS AND SELLERS.

OUR PRIVACY POLICY

WHAT INFORMATION IS COLLECTED AND WHO MAINTAINS IT?

WE VIEW LIMITED INFORMATION ON OUR CUSTOMERS IN THE FORM OF THE TRANSACTION RECORD AVAILABLE TO US ON PAYPAL. THE PIECES INFORMATION THAT ARE AVAILABLE TO US AND THAT WE VIEW ARE:

• THE TRANSACTION NUMBER USED FOR YOUR PURCHASE.

• THE ITEMS THAT YOU HAVE PURCHASED AND THE CHARGES FOR THESE ITEMS.

• YOUR NAME AND ADDRESS FOR SHIPPING PURPOSES.

• YOUR EMAIL ADDRESS FOR CONTACT PURPOSES

• YOUR ADDRESS STATUS, CONFIRMED OR UNCONFIRMED.

• YOUR PAYPAL STATUS REGISTERED, VERIFIED, NON-REGISTERED.

• WE DO NOT DOWNLOAD THIS INFORMATION INTO OUR COMPUTER SYSTEM FOR ACCOUNING OR ANY OTHER PURPOSE.

THE INFORMATION THAT WE COLLECT AND STORE FOR OUR BUSINESS USE IS LIMITED TO YOUR E-MAIL ADDRESS, AND YOUR NAME, NOTHING ELSE. WE DO NOT SHARE THIS INFORMATION WITH ANYONE ELSE AT ANY TIME FOR ANY PURPOSE.

PLEASE CLICK HERE FOR PAYPAL’S PRIVACY POLICY WITH REGARD TO HOW THEY PROTECT YOUR PERSONAL INFORMATION.